Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect personal data of visitors and users of mysalesuniverse.com. By accessing and using our website, you agree to the terms described here.

1. Who we are

Our website address is: http://mysalesuniverse.com.
We are committed to handling personal data in an ethical, transparent manner and in compliance with the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018) and, where applicable, the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

2. Data we collect

We may collect the following information when you interact with our site:

Comments: when visitors leave comments, we collect the data provided in the comment form, the visitor’s IP address, and browser user agent to help with spam detection.
Media: if you upload images, avoid including embedded location data (EXIF GPS), as visitors can download and extract this information.
Cookies: we use cookies to improve user experience, save login preferences, and optimize functionality.
Registration and login: information provided during account creation or login, such as name, email, and profile details.
Embedded content: articles may include third-party content (videos, images, etc.) that may collect additional data according to their own privacy policies.

3. Purpose of data use

The data collected may be used to:

Provide, maintain, and improve our services and content;
Enable interactions such as comments, account creation, and login;
Ensure site security and prevent fraud;
Comply with legal and regulatory obligations;
Enhance the user experience based on recorded preferences.

4. Data sharing

We do not sell or trade personal data.
Data may be shared only in the following situations:

Third-party services (such as spam detection, hosting, analytics, or social login providers);
Legal compliance, when required by law, regulatory authority, or court order.

5. Data retention

Comments: retained indefinitely along with their metadata to allow automatic moderation.
Registered users: profile data is stored until the user updates or requests deletion.
Cookies: retention varies depending on functionality (e.g., login cookies for 2 weeks, display preferences for 1 year).

6. Your rights

In compliance with LGPD and GDPR, you have the right to:

Confirm whether we process your personal data;
Access the personal data we hold about you;
Request correction of incomplete, inaccurate, or outdated data;
Request deletion of your personal data (except where retention is legally required);
Withdraw consent for data processing, where applicable.

To exercise your rights, contact us at: [insert contact/DSR email].

7. Data security

We adopt technical and organizational measures to protect personal data against unauthorized access, loss, or alteration. However, no system is completely secure, and we encourage users to adopt safe browsing practices.

8. International data transfer

If we use third-party services located outside Brazil or the European Union, your data may be transferred internationally, always in compliance with applicable laws and ensuring adequate protection levels.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be published on this page with the updated revision date. We encourage you to review this document regularly.

10. Contact

If you have any questions, requests, or complaints about this Privacy Policy, please contact us at: [unndigital@mysalesuniverse.com].